At ZIDD.pk, we are committed to delivering your orders quickly, safely, and reliably across Pakistan.

📦 1. Order Processing Time

  • All orders are processed within 1–2 working days after confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.

🚛 2. Delivery Time

Estimated delivery time after dispatch:

  • All Over Lahore: Same day Delivery
  • Major Cities: 2 working days
  • Other Cities & Remote Areas: 3–4 working days

Delivery times may vary due to weather conditions, courier delays, or public holidays.

💰 3. Shipping Charges

  • Shipping charges will be calculated at checkout based on your location.
  • We may offer Free Shipping on selected promotions or order values.

📍 4. Order Tracking

Once your order is shipped, you will receive a tracking number via SMS or email to track your parcel.

❗ 5. Incorrect Address

Please ensure your shipping address and contact number are correct. ZIDD.pk is not responsible for delays or losses due to incorrect information provided by the customer.

📭 6. Failed Delivery Attempts

If the courier is unable to deliver after multiple attempts, the parcel may be returned to us. In such cases, re-shipping charges may apply.

📦 7. Damaged Parcel

If you receive a damaged parcel, please contact us within 48 hours with pictures for assistance.

🤝 8. Need Help?

For shipping-related questions, contact us:

📧 hello@zidd.pk

Thank you for shopping with ZIDD.pk!